Police verification, Aadhaar biometrics, skill test passed, training certified, uniform + photo ID badge, fully insured, and rated 4.8/5 across 180,000+ completed home and commercial services across the twin cities.
Homes, apartment societies, corporate offices, restaurants, and hospitals in the twin cities deserve staff they can trust at the doorstep. Working Class Verified Professionals program delivers exactly that.
Coimbatore and Tiruppur share a common concern: homeowners and commercial managers are often forced to trust local, unregulated technicians about whom they know literally nothing beyond a mobile number. Unauthorized personnel entering residential apartments, bank branches, textile factories, and hotel kitchens is a real, measurable safety risk in both cities. The Working Class Verified Professionals program was created to eliminate that risk completely through a structured, auditable, 4-point verification standard that no local freelance worker can match.
Our 6-layer verification process is non-negotiable for every professional joining our platform. Starting with a detailed application form capturing past work and trade experience, candidates then go through mandatory Aadhaar-linked biometric registration, formal police verification submission, a supervised written and practical skill competency assessment, telephonic reference checks with a minimum of two prior employers or clients, and finally a 3-day in-house training and onboarding program. To date, we have registered 12,500+ aspirant professionals across Coimbatore and Tiruppur, of whom 98.4% have successfully cleared all six verification layers while 1.6% were rejected at various stages — a filter that ensures only the most trustworthy, skilled, and reliable individuals represent the Working Class brand at your door.
The impact of this verification standard is most visible in our commercial client base. Today, 45 corporate offices and IT parks in Coimbatore, 380 restaurants and QSR outlets across the Peelamedu and Gandhipuram corridors, and 120 e-commerce sellers and warehouse operators rely on our verified staff for all day-to-day maintenance, installation, and housekeeping work. For these organizations, the Verified Professionals program is not just a convenience — it is an audit and compliance requirement, a risk-mitigation investment, and a cost saver all rolled into one, because theft, shrinkage, unauthorized access, and unskilled workmanship are directly reduced by measurable margins.
We back every single verified professional with a live, transparent rating and review system powered exclusively by customers who have actually booked and used their services. After every completed job, customers rate the professional on five specific parameters: Punctuality, Skill, Grooming, Communication, and Cleanliness. Any professional whose rolling 90-day weighted score drops below 4.0 out of 5.0 is automatically pulled for a re-assessment and remedial training before being allowed to take new bookings. Combined with our customer Priority Re-Hire policy that lets you request and block-book the same trusted professional for recurring jobs, this creates a self-reinforcing cycle of quality that only grows stronger with every booking.
Every single professional on the Working Class platform passes every single check listed below. Zero shortcuts. Zero exceptions.
Formal police verification certificate applied through the respective Coimbatore or Tiruppur commissionerate portal, cross-checked against our internal database for active records.
Live fingerprint and iris scan captured via UIDAI-AUA certified scanner, validated against Aadhaar records for 100% identity match before profile is created.
Trade-specific written exam plus practical hands-on assessment graded by a senior supervisor. Minimum 70% pass mark required; failing candidates offered free skill upgradation.
Telephonic verification with a minimum of two verifiable prior employers, contractors, or long-standing clients, plus one personal reference, before activation.
Full-time in-house covering customer etiquette, site safety, PPE usage, basic first aid, COVID hygiene, service quality SOPs, documentation and app usage.
Branded Working Class uniform and a tamper-proof PVC ID badge with unique QR code, photo, name, trade, UID suffix, and verification status at all times on site.
Every active professional covered under group workmen compensation and liability policy, with enterprise tier carrying additional professional indemnity coverage.
Only booking-verified customers can rate and review a professional on five weighted parameters, displayed publicly on every profile alongside job photos.
Automatic skill re-assessment, police re-verification, and refresher training every 12 months or when ratings drop below threshold, whichever comes first.
Verbal Tamil, Hindi, and basic English communication modules plus uniform, grooming, and on-site hygiene standards audited randomly on site visits.
Fully vaccinated staff with booster doses, trained in surface sanitization, mask discipline, glove usage, and contact-less interaction protocols.
Dedicated Grievance Officer ticket within 4 hours on any complaint. Free replacement professional deputed on the same job if the issue is not resolved to satisfaction.
Every professional who steps through your door has passed police verification, biometric identity check, and carries a tamper-proof photo ID with QR that you can scan and verify before allowing entry.
Uniform, photo ID badge, QR code, and a pre-arrival WhatsApp message with name, photo, and unique ID means you never have to open your door to a stranger.
Our algorithm matches the exact sub-trade, experience level, and tier you choose for your job — no more a generalist being sent for a specialized industrial or installation task.
Workmen compensation coverage on every booking, professional indemnity on commercial and enterprise tiers, and formal insurance-backed property damage resolution process if ever needed.
If any issue is unresolved by the assigned professional, a replacement is deputed free of additional service charges to complete the same job to your satisfaction.
Periodic re-assessments, mandatory training refreshers, and automatic 90-day rolling rating filters ensure that the quality bar for every professional never drops over time.
Photograph, real name, trade, verification badges, years of experience, ratings, reviews, completed jobs count, languages spoken — all visible to you before you book.
Build a relationship with a professional you like and they are reserved for your future bookings ahead of general clients, ensuring the same familiar face at your door.
Here is the exact journey every professional goes through before they ever show up at a customer doorstep.
Detailed application with trade, experience, education, identity documents, locality, and references reviewed and shortlisted by a recruiter.
Original Aadhaar, PAN, address proof, qualification certificates, and past work records collected, scanned, and stored securely in encrypted vaults.
Written trade theory exam followed by a supervised practical hands-on assessment with a 70% minimum pass mark before moving forward.
Police verification applied through state portal, biometric Aadhaar e-KYC recheck, and telephonic reference verification of two prior employers.
Three-day full-time classroom and practical onboarding covering safety, etiquette, tools, app, SOPs, hygiene, and final assessment by trainer.
Activated on platform with uniform, ID badge, toolkit, biometric check-in, and live 5-star rating visible to every customer before booking.
Verification and zone-specific staffing teams ensure that every locality has a resident pool of permanently stationed verified professionals.
Choose the depth of verification that matches the risk and sensitivity of the role — from part-time helpers to enterprise security and banking staff.
What is listed in your chosen verification tier is exactly what is delivered. We never skip a verification step to cut corners, never substitute a higher-risk lower-tier professional when a standard or enterprise tier is booked, and never conceal negative findings on any profile. All verification records are available for commercial and enterprise client audits under signed NDA.
A modern, API-integrated, fully digital verification platform. Zero paperwork. Zero manual forgery risk.
UIDAI AUA-certified Morpho fingerprint scanners used at every stage of onboarding, re-verification, and even daily field check-in to confirm the professional is actually present on site.
Direct API integration with the Tamil Nadu Police citizen verification portal for Coimbatore and Tiruppur commissionerates, enabling fast digital application and status tracking for every candidate.
Paperless, OTP and biometric authenticated UIDAI e-KYC API validates every candidate identity against the central Aadhaar database in under 10 seconds with no document forgery possible.
Trade-specific computer-based testing platform with randomized question banks, time limits, practical photo submission modules, and automated 70% threshold cutoffs mapped to each tier requirement.
In-house ID badge generation system producing tamper-evident PVC cards with unique QR code, holographic seal, dynamic verification URL, and Aadhaar suffix for instant customer verification.
SCORM-compliant learning management system delivering 3-day onboarding modules, periodic refreshers, annual re-training, and SOP video content with auto-quizzing and certificate issuance.
Real-time analytics dashboard computing rolling 90-day weighted 5-parameter rating, generating automatic re-assessment triggers, and surfacing top performers for Priority Re-Hire matching.
On-site photo selfie match against registered onboarding photograph using facial recognition to ensure that the person who shows up at your door is the same verified professional you booked.
Zendesk-powered integrated complaint ticketing system with SLA timers, Grievance Officer escalation workflow, replacement booking automation, and resolution tracking CRM for every ticket.
Follow these simple steps and you will enjoy a seamless, fully transparent, trustworthy experience on every booking.
Always scan the QR code on the Working Class ID badge with any mobile camera before allowing entry. Match the photo, name, and unique ID with the person at your door.
Review the overall rating, individual 5-parameter breakdown, and recent customer reviews while booking. Use the tier filter to select Standard 6-Point or Enterprise Verify as needed.
Do not hesitate to ask the professional about their specific training modules, certifications, or past experience with similar jobs to gauge the best approach for your task.
Describe the job thoroughly at booking time and again in person on arrival, including access rules, parking, site timing, and any specific standards or materials you expect used.
Track live travel ETA, view professional check-in time, receive photo milestones during work, and approve completion digitally from the booking screen without needing to call support.
Honest ratings on all five parameters plus a written review help keep the quality bar high and help thousands of future customers pick the right professional for their booking.
If anything falls short of your expectations, report it via WhatsApp, booking history, or helpline within 48 hours to trigger the replacement guarantee and Grievance Officer ticket.
When you find a professional you love, save their unique ID number or mark them as Favorite. They will be reserved for your next jobs via Priority Re-Hire ahead of other clients.
Measurable outcomes from real Working Class verification deployments across homes and businesses in the twin cities.
One of RS Puram's largest premium apartment societies was facing 4–6 reported cases of unauthorized, unvetted local technicians and unknown persons gaining entry using pretext visitor passes every single month. Working Class deployed the Standard 6-Point verification program, integrated the society gate pass system with our e-KYC digital QR check-in, and assigned a dedicated pool of permanently on-call verified professionals for all maintenance work. Unauthorized entry cases dropped sharply within the first quarter.
A fast-growing 18-outlet QSR and café chain across Peelamedu and Gandhipuram was struggling with high attrition, inconsistent onboarding quality, and measurable inventory shrinkage linked to unverified floor staff. Working Class on-boarded 120+ front-of-house and support staff through the Standard 6-Point Full Verify tier including Aadhaar, police verification, and past employer reference checks, plus hygiene and service training refresher modules. Within two operational quarters, shrinkage and stock variance dropped dramatically while onboarding OTIF hit record levels.
A leading 45-bed multispeciality hospital in Tiruppur South mandated a full Enterprise Verify tier audit and re-onboarding of their entire 82-member housekeeping, patient assistance, and facilities maintenance team to meet NABH audit standards. Working Class deployed the full enterprise tier: police re-verification, bank reference, pre-employment drug screening, educational certificate checks, infection control and biomedical waste training, plus 12 months of ongoing compliance audits. The hospital cleared its NABH audit with distinction and reported zero healthcare-associated infections traced to onboarding staff in the year post-rollout.
Every professional joining the Working Class platform goes through a rigorous 6-layer verification process starting with application screening, followed by Aadhaar biometric e-KYC, police verification registration, skill competency assessment, reference and previous employer checks, and finally a 3-day mandatory training and onboarding program. Only candidates who clear all six layers are activated on the platform.
Candidates must be 18 years or older, possess valid government-issued identity and address proof (Aadhaar, PAN, Voter ID), have a minimum of 2 years of relevant work experience in their trade, be able to produce at least two verifiable work references from prior employers or clients, and have no active criminal record per the police verification check.
Every active professional carries a tamper-proof Working Class photo ID badge with a unique ID number, QR code, and Aadhaar-linked biometric record. At the time of arrival, you can scan the QR code or enter the ID number on our website to instantly pull up their full profile, photograph, ratings, and verification status before allowing entry.
Every trade professional passes a structured skill competency test specific to their role. Candidates scoring below 70% are given the option of a free 2-week skill upgradation program before reassessment. Post-onboarding, all professionals receive 3-day mandatory training on customer etiquette, site safety, PPE usage, COVID protocols, and Working Class service quality standards.
Yes. Every professional on the Working Class platform is covered under a comprehensive group workmen compensation insurance policy. Additionally, commercial and enterprise-tier professionals carry professional indemnity coverage. In the extremely unlikely event of property damage caused during a service visit, the matter is formally processed through our empaneled insurance partner.
Absolutely. Our Premium Enterprise verification tier is specifically designed for corporates, hospitals, hotels, banks, NBFCs, and large facility management companies. This tier adds bank reference checks, educational document verification, drug screening, 12-month onboarding oversight, and monthly compliance audits to the standard 6-layer verification.
Three simple steps: First, check that the professional is wearing the Working Class uniform and ID badge. Second, scan the QR code on the ID badge using any phone camera — it opens our public verification page with photo and details. Third, match the face, name, and unique ID on the screen with the person and badge at your door. You can also call our helpline for a live voice verification.
Every booking carries a Complaint Escalation & Replacement Guarantee. Log any concern via your booking history, WhatsApp, or helpline within 48 hours and our ticket is assigned to a dedicated Grievance Officer. Most issues are resolved within 4 working hours. For unresolved concerns, a replacement professional is deputed free of additional service charges for the same job.
Yes. On each professional profile you can view their full public rating score, number of completed jobs, individual client reviews with star ratings, and verified tags from high-value past projects. For commercial or enterprise bookings, our client success team can additionally furnish masked reference letters upon signed request.
Ratings are only collected from customers who have actually completed a verified booking with that professional — anonymous or external ratings are never accepted. After job completion, the customer receives an OTP-linked rating link. The average rating is computed as a weighted 5-star score and displayed on every profile along with individual reviews, photos of completed work, and supervisor audit notes.
Certainly. We actively encourage repeat hiring. After your first successful service, the professional is marked in your "Favorites" list. On your next booking, you can directly request the same professional with one click. Frequent repeat customers who build a 5+ job history with a professional also receive Priority Re-Hire status, meaning that professional is block-assigned to you ahead of general bookings.
Full visible profile includes: full name (masked Aadhaar-suffix for privacy), color photograph, trade specialization, years of experience, tier level, verification badges (Police Verified, Aadhaar Verified, Skill Certified, Trained, Insured), overall weighted rating, number of jobs completed, individual customer reviews, languages spoken, localities served, and any premium skill tags (e.g. "Industrial 3-Phase Certified").
Whether it is a single electrician for your home tomorrow, a society-wide verification program for your apartment, or a full enterprise-grade audited staff rollout for your hospital, factory, or restaurant chain — Working Class Verified Professionals program has the exact tier, tools, and track record you need in Coimbatore and Tiruppur. Book now or talk to our verification team for custom enterprise proposals.